At Ora Cleaning Co. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or contact us regarding our cleaning services.

Information We Collect

Personal Information

We may collect information you voluntarily provide, including:

• Full Name
• Email Address
• Phone Number
• Business Name
• Property Address
• Service Details and Requests
• Any information submitted through contact or quote forms

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP Address
• Browser Type
• Device Information
• Website Usage Data
• Referral Sources
• Cookies and Analytics Data

How We Use Your Information

We may use your information to:

• Respond to inquiries and quote requests
• Schedule and provide cleaning services
• Improve our website and customer experience
• Communicate service updates and promotions
• Maintain website security
• Comply with legal requirements

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality and analyze visitor behavior.

You may disable cookies through your browser settings, although some website features may not function properly.

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third-party providers who assist with:

• Website Hosting
• Analytics Services
• Customer Support
• Marketing Platforms
• CRM Systems

Information may also be disclosed when required by law.

Data Security

We implement reasonable security measures designed to protect your personal information. However, no method of electronic transmission or storage is completely secure.

Third-Party Services

Our website may utilize third-party services, including:

• Google Analytics
• Google Ads
• Google Business Profile
• Meta (Facebook) Pixel

These providers operate under their own privacy policies.

Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications

To exercise these rights, please contact us.

Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date.