Printable checklist
Where pets and their owners wait
A veterinary lobby takes a beating no office ever sees. Leashes wrap around chair legs, a nervous dog has an accident by the door, cats shed through carrier vents onto the bench, and every visitor brings in something from the parking lot. Pet owners size up a practice from that room, and your front-desk team has better things to do than mop between check-ins.
Ora Commercial Cleaning sets up a routine for veterinary clinics and animal hospitals that begins at the lobby door and moves toward the back of the building, through consult rooms, the treatment floor and the wards to the break area and offices, timed around appointments and the animals that stay overnight.
Lobby, scale and front counter
Nose prints and paw smears come off the entry glass, inside and out, at reachable height. The walk-on scale, bench seating, retail shelves and check-in counter are wiped, and door handles, pens and the card reader area get attention on every visit. Tile and vinyl get a sweep and a wet mop from wall to wall, under the seating too, where loose hair gathers. Lobby restrooms are scrubbed, mirrors polished and dispensers topped up so the first client of the morning finds them ready.
Practices with separate waiting areas for cats and dogs have each one cleaned as its own zone, so neither side inherits the other’s scents and fur before the morning’s first patient arrives.
Exam, surgery and dental suites to your protocol
Your practice’s protocol decides the sequence for each exam room and the product for each surface, and the crew works through tables, counters, sinks, stools and floors to match it. Disinfecting steps use EPA-registered products, and nobody wipes one away until its label dwell time has passed.
Surgical and dental suites follow that same written protocol. Terminal cleaning of a surgery room, with walls, lights, fixtures and floor all reset, is available when booked, either as a standalone visit or on a recurring rotation.
Wards, kennels and treatment areas
Treatment areas and wards carry the heaviest soil in the building. Once your team has settled or moved the animals, crews clean floors, lower walls, run gates, drains and the base of kennel banks, and take out ordinary trash and recycling. Animals, bedding, food bowls and patient cards remain just as your staff arranged them.
Hair turns up everywhere in an animal hospital, so vent grilles, baseboards and room corners are dusted on a regular rotation. Bathing tubs, grooming tables and food prep counters can join the list whenever the practice wants them covered.
Isolation rooms, where a practice keeps them, get their own cloths, mop heads and gloves that never leave the room, and they are cleaned last, with their cloths and mop heads kept for that room alone. The crew follows whatever color coding and sequence your protocol assigns to that room, and the door is closed behind them when they finish.
Training and conduct behind the front desk
Before working in a veterinary practice, each crew member completes bloodborne-pathogen safety training and learns HIPAA-aware conduct. Inside a clinic, that conduct is simple: client records, monitors and appointment sheets go unread and unmoved. Background checks are completed before anyone receives keys or an alarm code.
Supervisors walk the clinic for quality inspections against your room list. Ora holds insurance and a bond, every worker is protected by workers’ compensation, and your practice manager can file Ora’s certificate of insurance before the first night.
Floors built for paws and hoses
Wards and runs tend toward sealed concrete or epoxy that needs regular scrubbing, exam corridors are often vinyl tile that looks best after a periodic strip and refinish, and offices usually have carpet. Commercial floor care treats each surface on its own calendar, planned for a slow afternoon or a closed day so appointments carry on.
Practices across Northern California and Reno
The region holds every kind of practice: neighborhood clinics in strip centers around Oakland and San Jose, larger animal hospitals and emergency centers in metros such as Sacramento, mixed practices serving farm and ranch country near Stockton and Fresno, and clinics throughout Reno.
The cleaning calendar follows the practice. Day clinics are cleaned after the final appointment, and hospitals with overnight staff get visits split around treatment rounds. A day porter can reset the lobby and restrooms during clinic hours.
A few useful answers
Common questions.
Is it possible to clean the wards with patients boarding overnight?
Yes. Ward and kennel areas are cleaned after your staff settles or moves the animals, with lights and noise kept low and every kennel door left as it was found.
Do you follow our surgery suite cleaning protocol?
Yes. Your written protocol sets the steps and products for surgical and dental rooms, and a terminal clean can be scheduled after a heavy surgery day or on a set rotation.
What product do your crews use to disinfect exam tables?
Whatever your protocol specifies, or else an EPA-registered product suited to the table’s surface. Either way, the surface stays wet until the dwell time printed on the label is up.
Can Ora supply paper towels, hand soap and trash liners for the clinic?
Yes. Those items can be delivered and restocked on each visit along with toilet paper and dispensers, or the crew can refill from the practice’s own stock.
How is a veterinary cleaning quote worked out?
A walkthrough counts exam rooms, wards, surgical suites and floor types, then matches visit frequency to your hours and any overnight care.

